Supplier Management from onboarding to performance
Move from manual onboarding, compliance checks, and scattered records to structured supplier follow up and full oversight.
Stronger supplier relationships beyond the award
Winning the contract is only the beginning.
Once suppliers are onboarded, many buyers lose visibility into performance and commitments, leading to reactive communication and late issue detection.
Supplier Relationship Management connects suppliers, contracts, and performance data in one place, providing clear visibility into KPIs, service levels, and obligations.
Gain a clear view of every supplier
Remove uncertainty around supplier eligibility with a complete overview of every supplier. Track compliance, documents and performance to support confident decisions. Your team can:
- Maintain centralised supplier profiles with certifications, compliance status and performance history
- Track expiries and changes automatically with alerts for missing or outdated information
- Access a clear overview of contracts, claims and categories connected to each supplier
Standardise supplier onboarding
Structure supplier onboarding and qualification to reduce delays and risk. Ensure only eligible suppliers participate in tenders.
- Pre qualify suppliers against defined criteria before they participate in a tender
- Guide onboarding with structured workflows and standardised requirements
- Document internal supplier performance evaluations over time
Manage supplier performance with KPIs
Track supplier performance against KPIs to gain clear insight into how each supplier is performing over time. Identify trends early, address underperformance, and ensure every supplier interaction is based on data.
- Track supplier performance against KPIs
- Identify trends and flag underperformance early
- Enable data-driven supplier conversations
Centralise supplier communication
Create clearer collaboration with suppliers through structured communication. Ensure information flows consistently and everyone stays aligned.
- Keep all supplier communication in one secure channel
- Share updates and documents consistently with full traceability
- Reduce fragmented conversations and reliance on email
Part of the Mercell Tendering Suite
Analytics leverages data generated across Procurement Planning, Tendering, Contract Management and Supplier Relationship Management to provide a complete and measurable view of procurement performance.
Create customized analyses and reports according to your needs.
Procurement Planning
Learn more
Your guide to Supplier Relationship Management
Understand how structured supplier data helps you track compliance, documentation and performance in one place.
Ready to simplify supplier management?
Book a demo to see how you centralise supplier information, automate compliance tracking and reduce manual work.